Frequently Asked Questions

1. Fill fresh water either using the included hose connector or use the collapsible watering Can to fill the onboard tank with clean drinking water.
2. Switch on the main Panel 
3. Locate the two switches in the cupboard above the sink and ensure that both switches are down and showing an amber light. (this closes the valve) otherwise you will find that while filling the water tank it will be coming out under the van. (we found this on our first trip!)
4. Ensure that the boiler tank which has a separate valve (Yellow) this is located in the rear cupboard of the van on the passenger side and has a removable panel, once you pull out the panel you will see the big yellow leaver on the floor and make sure this is pointing down towards the floor (otherwise again water will dump out of the tank) when you leave site and are traveling you simply turn the leaver the other way to dump the water from the boiler.
5. Once you have filled the water tank and ensured that no water is coming out from under the van then you simply go back to the main van control panel above the door and you will see there is a water icon. just switch on the water pump.
6. You can now open sink taps and you may hear some air escape but water should be pumping out of the taps and shower etc.

Please note that the main onboard water tank supplies all your water, to taps (hot and cold), showers and toilet.....

Click on this link to see how to drain down the system when leaving site.. Click here to watch video

1. As above there is a separate yellow leaver for the onboard hot water tank, you will also need to turn this leave upwards to empty the water stored in this tank

Click on this link to see how to operate the boiler Click here to watch video

1. You will only need to use the left had gas switch if you are off grid i.e. no electric hookup
2. Otherwise use either the I = 1 kw setting which is quite adequate or II = 2kw 

Click on this link to see how to operate the heating controls Click here to watch video

1. Wave hand in front of round heating control panel above sliding door to wake up.
2. Tap plus or minus buttons to increase or decrease temperature.
3. Select Gas (flame icon) if using off grid or electric icon (there are two selections 1 blue dot is 1kw and 2 blue dots are 2kw.

Top Tip

if you see a red exclamation mark on the panel you have overloaded it or if running on gas and its windy the boiler may have gone out, Just press and hold the small black round button on the bottom of the panel as this will reset the unit and the exclamation mark should go out.

Click on this link to see how to operate the pop top roof  Click here to watch video

1. Never Drive vehicle with the pop top raised. 
2. Do not use pop top in high winds.

Click on this link to see how to empty the toilet cassette (it is an Australian video but the principle is exactly the same and is quite easy to follow Click here to watch video

Click on this link to see how to use the Thule XT bike rack  Click here to watch video

Please watch the video to understand how to correctly use the bike rack.