Privacy Policy

Last Updated: October 2025

Moonlight Adventures (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or contact us.

We may collect and process the following types of personal data:

• Personal Identification: Name, address, email address, phone number, date of birth.
   
• Booking Details: Travel dates, payment information, and vehicle hire preferences.
   
• Communication Data: Messages or correspondence sent to us through our website, email, or social media.
   
• Technical Data: IP address, browser type, and browsing behaviour via cookies (see Section 8).
   

We use your personal data to:

• Process bookings and payments.
   
• Communicate with you regarding reservations or enquiries.
   
• Send booking confirmations, reminders, and important updates.
   
• Improve our website, services, and customer experience.
   
• Comply with legal and regulatory obligations.
   

We do not sell or share your data with third parties for marketing purposes.

We process your data only when we have a lawful basis to do so, including:

• Contract: To fulfil your campervan hire booking.
   
• Consent: When you opt in to receive marketing updates.
   
• Legal obligation: To comply with UK laws or tax requirements.
   
• Legitimate interest: To improve our services and protect against fraud.
   

We store your personal data securely using password-protected systems and encryption.
Access is limited to authorised personnel only.

We retain your data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

We may share limited personal information with trusted third parties such as:

• Payment processors (e.g., Stripe, PayPal).
   
• Insurance providers (for vehicle hire cover).
   
• Website hosting and email service providers.
   

All third parties are required to respect the confidentiality and security of your data.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
   
• Request correction or deletion of your information.
   
• Withdraw consent for marketing at any time.
   
• Object to or restrict data processing.
   
• Request data portability.
   

To exercise any of these rights, contact us at [hire@moonlightadventures.co.uk].

Our website uses cookies to enhance user experience and track site performance.
You can manage or disable cookies in your browser settings.

Our website may contain links to other websites.
We are not responsible for the privacy practices of those sites.

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Moonlight Adventures
📧 Email: hire@moonlightadventure.co.uk
🌐 Website: moonlightadventure.co.uk